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Continued growth and notable employee turnover provided the catalyst for an exercise to define the organisation, and articulate accountabilities, expectations and ways-of-working to lay the foundation for ongoing business success.

We partnered to co-define the future state of the organisation (through establishing a People Strategy), and co-design the organisation including ways of working and clearly articulated expectations and accountabilities, to support future success. We adopted a flexible and fit-for-purpose approach, providing expertise and capacity, to support the implementation of initiatives and activities associated with executing the People Strategy.

We delivered a blueprint for activities and initiatives in service of delivering the business imperative through a People Strategy providing the foundation to shaping the culture and engaging the workforce in service of delivering on the Business Strategy and Vision, a well-designed organisation to support the current and future service delivery model including job architecture, success profiles and career pathing and an enterprise-wide competency framework to set clear behavioural expectations and support recruitment, performance management and development.